Purchase and License Recovery: Difference between revisions

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If for any reason Media Center becomes unlicensed, the licensed can be reinstalled by ''restoring'' it.
If for any reason Media Center becomes unlicensed, the licensed can be reinstalled by ''restoring'' it.


Visit the [https://rover.jriver.com/cgi-bin/restore.cgi| Restore Page] and enter your Registration Code in the blank provided.
Visit the [https://rover.jriver.com/cgi-bin/restore.cgi Restore Page] and enter your Registration Code in the blank provided.
If you do not have your Registration code, you may have it e-mailed to you. This will automatically install your license, as
If you do not have your Registration code, you may have it e-mailed to you. This will automatically install your license, as
well as sending you the Install Key via web page and e-mail.
well as sending you the Install Key via web page and e-mail.

Revision as of 22:01, 2 January 2007

Definitions

Registration Code Your proof of purchase. A long string like XXXXX-11111-XXXXX-11111-XXXXX-11111. Do not give your code to anyone
Installation Key A file containing a license. Double clicking or otherwise executing this file installs the license. The installation key can only be used for a

limited time, though once installed, the license is good forever.

Purchase

Media Center can only be purchased by installing the program and choosing one of the various purchase options (on startup or from the Help menu). It cannot be purchased by directly visiting a web page.


To get an upgrade price, please install the version to be upgraded from and ensure it is correctly licensed before beginning the purchase process.


After choosing to purchase, a browser is opened to the correct web page. The product and price will be at the top. Please verify that the price is correct, especially if you are upgrading from a previous version. Enter all information, choose a payment type (Mastercard/VISA or PayPal) and click Purchase.

The next page presents you with the details for confirmation. Clicking the Purchase button on the bottom of this page will charge your credit card (if you chose Mastercard/VISA) or take you to the PayPal site to complete the purchase.

After the purchase has been made, the browser displays a welcome page and a license page. The license should be automatically installed at this time. If it is not, it can be installed by clicking on the Registration Code on the license page. The license is also e-mailed to the address you provided.


If you need to install on a computer not attached to the Internet, or if you re-install often, save the license by right clicking on the Registration Code on the license page, or in your e-mail. This license can be installed for 14 days after purchase.


Restoring

If for any reason Media Center becomes unlicensed, the licensed can be reinstalled by restoring it.

Visit the Restore Page and enter your Registration Code in the blank provided. If you do not have your Registration code, you may have it e-mailed to you. This will automatically install your license, as well as sending you the Install Key via web page and e-mail.