Difference between revisions of "Compatibility Mode Problems"
(→Fixing Problems Caused By Compatibility Mode) |
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Please do not enable any compatibility layers when installing or running the program. | Please do not enable any compatibility layers when installing or running the program. | ||
| − | == | + | == Program Fails To Run When Installed With Compatibility Mode == |
If the program is installed with compatibility mode enabled, it may fail to run reporting: | If the program is installed with compatibility mode enabled, it may fail to run reporting: | ||
| − | Media Center was installed for a different operating system. Please reinstall. | + | Media Center was installed for a different operating system. Please reinstall. |
You can fix this problem by following these steps: | You can fix this problem by following these steps: | ||
| − | + | 1) Run regedit.exe | |
| + | |||
| + | 2) Navigate to: | ||
| − | |||
32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\J. River\Media Core\Installations\Media Center 16 | 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\J. River\Media Core\Installations\Media Center 16 | ||
| + | |||
64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\J. River\Media Core\Installations\Media Center 16 | 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\J. River\Media Core\Installations\Media Center 16 | ||
| + | |||
(if you have a product other than Media Center 16, select that product instead under Installations) | (if you have a product other than Media Center 16, select that product instead under Installations) | ||
| − | + | 3) Change the value 'OS Version' on the right to the version that matches your copy of Windows: | |
| + | |||
Windows XP: 7 | Windows XP: 7 | ||
| + | |||
Windows Vista: 9 | Windows Vista: 9 | ||
| + | |||
Windows 7: 10 | Windows 7: 10 | ||
[[Category: Frequently Asked Questions]] | [[Category: Frequently Asked Questions]] | ||
Revision as of 09:18, 7 April 2011
Overview
Modern versions of J. River Media Center (and derivative products) fully support the latest OS versions from Microsoft, including Windows Vista and Windows 7.
Please do not enable any compatibility layers when installing or running the program.
Program Fails To Run When Installed With Compatibility Mode
If the program is installed with compatibility mode enabled, it may fail to run reporting:
Media Center was installed for a different operating system. Please reinstall.
You can fix this problem by following these steps:
1) Run regedit.exe
2) Navigate to:
32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\J. River\Media Core\Installations\Media Center 16
64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\J. River\Media Core\Installations\Media Center 16
(if you have a product other than Media Center 16, select that product instead under Installations)
3) Change the value 'OS Version' on the right to the version that matches your copy of Windows:
Windows XP: 7
Windows Vista: 9
Windows 7: 10
