Purchase and License Recovery: Difference between revisions
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|A file containing a license. Double clicking or otherwise executing this file installs the license. The installation key can only be used for a |
|A file containing a license. Double clicking or otherwise executing this file installs the license. The installation key can only be used for a |
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limited time, though once installed, the license is good forever. |
limited time, though once installed, the license is good forever. |
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|License |
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|The right to use Media Center. The license is installed by an Installation Key. |
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installed at this time. If it is not, it can be installed by clicking on the Registration Code on the license page. The license |
installed at this time. If it is not, it can be installed by clicking on the Registration Code on the license page. The license |
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is also e-mailed to the address you provided. |
is also e-mailed to the address you provided. |
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==Restoring== |
==Restoring== |
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Visit the [https://rover.jriver.com/cgi-bin/restore.cgi Restore Page] and enter your Registration Code in the blank provided. |
Visit the [https://rover.jriver.com/cgi-bin/restore.cgi Restore Page] and enter your Registration Code in the blank provided. |
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If you do not have your Registration code, you may have it e-mailed to you. This will automatically install your license, as |
If you do not have your Registration code, you may have it e-mailed to you. This will automatically install your license, as |
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well as sending you the |
well as sending you the Installion Key via web page and e-mail. |
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==The Install Key== |
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Purchasing or restoring Media Center results in an Install Key. This key will install a license, but only for a two week period. |
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Once the two week period is past, you will need to get a new Install Key via the Restoring process. The Install Key is installed |
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automatically, and provided via a web page, and e-mailed to you (for purchase or restoring). |
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==Common Issues== |
==Common Issues== |
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===I don't know if my license has been installed.=== |
===I don't know if my license has been installed.=== |
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Use Help->Registration Info. |
Use Help->Registration Info. |
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===I |
===I don't use Internet Explorer and clicking on the link doesn't work=== |
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Save the Install Key as a file (see above) and double click on the file. |
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It is sent as an attachment in the purchase or restore e-mail you received, and the license web page (reached at the end of the |
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purchase or restore process) also includes a link to the Install Key. Right click and choose "Save As" on this link to save it. |
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Revision as of 22:12, 2 January 2007
Definitions
| Registration Code | Your proof of purchase. A long string like XXXXX-11111-XXXXX-11111-XXXXX-11111. Do not give your code to anyone |
| Installation Key | A file containing a license. Double clicking or otherwise executing this file installs the license. The installation key can only be used for a
limited time, though once installed, the license is good forever. |
| License | The right to use Media Center. The license is installed by an Installation Key. |
Purchase
Media Center can only be purchased by installing the program and choosing one of the various purchase options (on startup or from the Help menu). It cannot be purchased by directly visiting a web page.
To get an upgrade price, please install the version to be upgraded from and ensure it is correctly licensed before beginning the purchase process.
After choosing to purchase, a browser is opened to the correct web page. The product and price will be at the top. Please verify that the price is correct, especially if you are upgrading from a previous version. Enter all information, choose a payment type (Mastercard/VISA or PayPal) and click Purchase.
The next page presents you with the details for confirmation. Clicking the Purchase button on the bottom of this page will charge your credit card (if you chose Mastercard/VISA) or take you to the PayPal site to complete the purchase.
After the purchase has been made, the browser displays a welcome page and a license page. The license should be automatically installed at this time. If it is not, it can be installed by clicking on the Registration Code on the license page. The license is also e-mailed to the address you provided.
Restoring
If for any reason Media Center becomes unlicensed, the licensed can be reinstalled by restoring it.
Visit the Restore Page and enter your Registration Code in the blank provided. If you do not have your Registration code, you may have it e-mailed to you. This will automatically install your license, as well as sending you the Installion Key via web page and e-mail.
The Install Key
Purchasing or restoring Media Center results in an Install Key. This key will install a license, but only for a two week period. Once the two week period is past, you will need to get a new Install Key via the Restoring process. The Install Key is installed automatically, and provided via a web page, and e-mailed to you (for purchase or restoring).
If you need to install on a computer not attached to the Internet, or if you re-install often, save the license by right clicking on the Registration Code on the license page, or in your e-mail. This license can be installed for 14 days after purchase.
Common Issues
I don't know if my license has been installed.
Use Help->Registration Info.
I don't use Internet Explorer and clicking on the link doesn't work
Save the Install Key as a file (see above) and double click on the file.