Logging

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Revision as of 16:16, 12 July 2010 by Yaobing (talk | contribs)

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Set Media Center to automatically create log files to help troubleshoot problems.

  1. Go to Help > Logging.
  2. Check "Output to a log file" checkbox.
  3. Select which events to log: General, Skinning, SDK, Reader, Service, Handheld, Playback, Database, Import, Encoders, Sharing Plugins, TV and/or CD. It is best to only select the item that your are troubleshooting, to eliminate unnecessary information in the log file.

Log files are saved in c:\Document Settings\user_name\Application Data\J River\[Program Name]\log.txt

To view the log file, go to Help > Logging and select Click to View Current Log File.

To reset a log file, go to Help > Logging and select Click to Reset Log File.

If you mail the logs, please include a description of the problem or a link to your post on Interact. Thanks.