Logging

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Revision as of 15:31, 12 June 2009 by JimH (talk | contribs)
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Set Media Center to automatically create log files to help troubleshoot problems.

  1. Go to Help > Configure Debug Logging.
  2. Select the output type: strings (requires a debug viewer) or log file.
  3. Select which events to log: General, Skinning, SDK, Reader, Service, Handheld, Playback, Database, Import, Encoders, Sharing Plugins, TV and/or CD. It is best to only select the item that your are troubleshooting, to eliminate unnecessary information in the log file.

Log files are saved in c:\Document Settings\user_name\Application Data\J River\Media Center 12\log.txt

To view the log file, go to Help > Configure Debug Logging and select Click to View Current Log File.

To reset a log file, go to Help > Configure Debug Logging and select Click to Reset Log File.

If you mail the logs, please include a description of the problem or a link to your post on Interact. Thanks.

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