Difference between revisions of "Logging"
From JRiverWiki
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Set Media Center to automatically create log files to help troubleshoot problems. | Set Media Center to automatically create log files to help troubleshoot problems. | ||
− | # Go to Help > | + | # Go to Help > Logging. |
− | |||
# Select which events to log: General, Skinning, SDK, Reader, Service, Handheld, Playback, Database, Import, Encoders, Sharing Plugins, TV and/or CD. It is best to only select the item that your are troubleshooting, to eliminate unnecessary information in the log file. | # Select which events to log: General, Skinning, SDK, Reader, Service, Handheld, Playback, Database, Import, Encoders, Sharing Plugins, TV and/or CD. It is best to only select the item that your are troubleshooting, to eliminate unnecessary information in the log file. | ||
− | Log files are saved in c:\Document Settings\user_name\Application Data\J River\ | + | Log files are saved in c:\Document Settings\user_name\Application Data\J River\[Program Name]\log.txt |
− | To view the log file, go to Help > | + | To view the log file, go to Help > Logging and select Click to View Current Log File. |
− | To reset a log file, go to Help > | + | To reset a log file, go to Help > Logging and select Click to Reset Log File. |
If you mail the logs, please include a description of the problem or a link to your post on Interact. Thanks. | If you mail the logs, please include a description of the problem or a link to your post on Interact. Thanks. | ||
[[Category:Frequently Asked Questions]] | [[Category:Frequently Asked Questions]] |
Revision as of 10:33, 12 June 2009
Set Media Center to automatically create log files to help troubleshoot problems.
- Go to Help > Logging.
- Select which events to log: General, Skinning, SDK, Reader, Service, Handheld, Playback, Database, Import, Encoders, Sharing Plugins, TV and/or CD. It is best to only select the item that your are troubleshooting, to eliminate unnecessary information in the log file.
Log files are saved in c:\Document Settings\user_name\Application Data\J River\[Program Name]\log.txt
To view the log file, go to Help > Logging and select Click to View Current Log File.
To reset a log file, go to Help > Logging and select Click to Reset Log File.
If you mail the logs, please include a description of the problem or a link to your post on Interact. Thanks.