Logging: Difference between revisions

Revision as of 15:33, 12 June 2009

Set Media Center to automatically create log files to help troubleshoot problems.

Go to Help > Logging.
Select which events to log: General, Skinning, SDK, Reader, Service, Handheld, Playback, Database, Import, Encoders, Sharing Plugins, TV and/or CD. It is best to only select the item that your are troubleshooting, to eliminate unnecessary information in the log file.

Log files are saved in c:\Document Settings\user_name\Application Data\J River\[Program Name]\log.txt

To view the log file, go to Help > Logging and select Click to View Current Log File.

To reset a log file, go to Help > Logging and select Click to Reset Log File.

If you mail the logs, please include a description of the problem or a link to your post on Interact. Thanks.

@@ Line 1: / Line 1: @@
 Set Media Center to automatically create log files to help troubleshoot problems.
-# Go to Help > Configure Debug Logging.
+# Go to Help > Logging.
-# Select the output type: strings (requires a debug viewer) or log file.
 # Select which events to log: General, Skinning, SDK, Reader, Service, Handheld, Playback,  Database, Import, Encoders, Sharing Plugins, TV and/or CD.  It is best to only select the item that your are troubleshooting, to eliminate unnecessary information in the log file.
-Log files are saved in c:\Document Settings\user_name\Application Data\J River\Media Center 12\log.txt
+Log files are saved in c:\Document Settings\user_name\Application Data\J River\[Program Name]\log.txt
-To view the log file, go to Help > Configure Debug Logging and select Click to View Current Log File.
+To view the log file, go to Help > Logging and select Click to View Current Log File.
-To reset a log file, go to Help > Configure Debug Logging and select Click to Reset Log File.
+To reset a log file, go to Help > Logging and select Click to Reset Log File.
 If you mail the logs, please include a description of the problem or a link to your post on Interact.  Thanks.