Help Links

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The information you need can usually be found below. If not, please use Interact -- it's 24 hour support, with help from both users and staff.

Frequently Asked Questions

Purchase and License Questions (Do not post your license.)

Media Center User Guide for MC12 and earlier versions.

You're on our Wiki. You can find a lot of answers here.

Help for MC13 moved to the Wiki. Help in prior versions was in the program

BEFORE REPORTING A PROBLEM, please try the latest version from our Download Page.

FOR OTHER QUESTIONS, please use Interact, our forum. E-mail and phone support are not available, but Interact is always open. Here's an introduction to Interact.