Help Links

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The information you need can usually be found below. If not, please use Interact (below) -- it's 24 hour support, with help from both users and staff.

Frequently Asked Questions

Purchase and License Questions


License questions -- http://www.jrmediacenter.com/purchase.html


Media Center user guide -- http://www.jrmediacenter.com/help/default.htm Wiki -- http://wiki.jrmediacenter.com/index.php/Main_Page


Help is also available in the program.


BEFORE REPORTING A PROBLEM, please try the latest version -- http://www.jrmediacenter.com


FOR OTHER QUESTIONS, PLEASE USE INTERACT -- http://yabb.jriver.com/interact/

E-mail and phone support are not available, but Interact is always open.