Handheld Sync Options

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These options are enabled under Tools > Options > Handheld > Advanced Options.

Auto-sync on connect

Enable this to initiate a transfer each time your Handheld Device is connected. When this is disabled, you must manually synchronize: select Handheld Player in the Action Window, select the device if there are multiples, and then select the Sync button.

Delete from Handheld any files not in sync list

This mode truly synchronizes your Handheld with your playlists/smartlists. When a file is removed from a Playlist/Smartlist that is set to synchronize, then that file will also be removed from your Handheld Device.

Important Note: This mode will remove all files of the type being synchronized from your device if they are not in the playlist. For example, if you are synchronizing two jpg image files and some mp3s, then all jpg files and mp3s on your device will be deleted if they are not in your playlist/smartlist.

Album Art

To synchronize album art, check “enable album artwork support if possible” under Advanced Options. Not all devices support album art and it might not be available for a given track.

Statistics (iPod only)

Many iPod devices keep track of the play count of a track and allow you to rate tracks as they are played. These "play stats' can be imported into Media Center when the device is synchronized. The play count will be added to "Number Plays" maintained by Media Center and the imported rating will override the existing "Rating" setting. To enable this feature, check “Get play stats from handheld on connect” under Advanced Options.


Media Center can automatically convert music files when synchronizing to switch to a format supported by the device and/or to one that takes up less space. To enable this feature, go to Advanced Options, select Conversion, then choose from the following four options:

  • Mode. Convert audio (always, never, or if necessary). Set this to 'always' if you want all your tracks to be the same bitrate. 'If necessary" means that conversion will take place if your device does not support the original file's format.
  • Select number of simultaneous conversions. Two conversions at once is the default
  • Select the encoder used to convert your files. For example, if you want to convert to wma, select Windows Media.
  • Encoder Settings. The settings will differ, according to the type of encoder selected. See Encoding Settings.

Files & Paths

By default, files are saved in a subdirectory named after the type of files being transferred; for example Music, Images, Playlists, Data, etc. These subdirectories are created automatically.

To change the paths:

  1. Go to Tools > Options > Handhelds > Advanced Options, and select Files & Paths.
  2. Select the path you want to change (audio, images, video, etc) and type in the new path.

Device Management

You can add another device or re-detect a device by selecting one of the options in this menu. Add device is used to add 'virtual devices'. A virtual device is simply a drive/path you want to set up to emulate a portable device so you can keep it synchronized with you media library. Re-detect will delete all information about known devices including which devices you want Media Center to ignore and virtual devices, and re-detect any connected devices. If Media Center doesn't seem to want to detect a particular device, re-detecting devices will eliminate the possibility that the device was inadvertently set to not be recognized by Media Center. If it still doesn't show up check with the manufacturers or Media Center Interact forums for assistance..