Restoring a License: Difference between revisions

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When you copy and paste make sure there are no leading or trailing spaces in the Registration Code.
When you copy and paste make sure there are no leading or trailing spaces in the Registration Code.

The Install Key is only good for 14 days. After that, you must do a Restore.


More information can be found on the [http://www.jriver.com/purchase.html Purchase Page].
More information can be found on the [http://www.jriver.com/purchase.html Purchase Page].

Revision as of 21:28, 27 October 2012

1. Your Registration Codes (permanent licenses) can be retrieved by using option #2 on the Restore Page. You will receive e-mail from buy-button at jriver.

2. Download and install JRiver Media Center from the Download Page at jriver.com. Other sites cannot always be trusted.

Important: Your license must match your version.

Older versions are on our wiki.

3. Use the Registration Code to do a Restore on the Restore Page.

Use Copy and Paste to avoid mistakes. Browsers can sometimes cause problems. Opera renames the .mjr extension of our Install Key to .exe and this will not work. IE is reliable.

When you copy and paste make sure there are no leading or trailing spaces in the Registration Code.

The Install Key is only good for 14 days. After that, you must do a Restore.

More information can be found on the Purchase Page.