Audio Playback Problems: Difference between revisions

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{{Deprecated
| altpage=[[Audio Troubleshooting Guide]]
}}

= No sound =
= No sound =
* Is there an audio device installed on the computer? Check ''Device Manager'' to ensure there's an audio device and that it is enabled and working.
* Is sound muted? Double click on the speaker icon in the lower right corner of the Windows desktop
* Is sound muted? Double click on the speaker icon in the lower right corner of the Windows desktop

* Try switching between Direct Sound and Wave Out in MC's options for playback.
* Try switching between Direct Sound and Wave Out in MC's options for playback.


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* Is there any special sound software installed? Consider uninstalling it.
* Is there any special sound software installed? Consider uninstalling it.


* Our Wiki topic, "[http://wiki.jrmediacenter.com/index.php/Weird_and_wonderful_%28crashes%2C_memory%2C_stability%2C...%29 Weird and wonderful (crashes, memory, stability]", has problems caused by other hardware and software.
* Our Wiki topic, "[http://wiki.jriver.com/index.php/Weird_and_wonderful_%28crashes%2C_memory%2C_stability%2C...%29 Weird and wonderful (crashes, memory, stability]", has problems caused by other hardware and software.

* See also [http://wiki.jriver.com/index.php/Pops_and_Clicks Pops and Clicks].


= File stops early =
= File stops early =
* Try playing the track in Windows Media Player. The file may be corrupt or the tag may be bad.
* Try playing the track in Windows Media Player. The file may be corrupt or the tag may be bad.

[[Category: Frequently Asked Questions]]

Latest revision as of 04:20, 8 April 2014

Deprecated: This content has been deprecated as of current versions and may no longer be valid. Please refer to Audio Troubleshooting Guide for additional details.

No sound

  • Is there an audio device installed on the computer? Check Device Manager to ensure there's an audio device and that it is enabled and working.
  • Is sound muted? Double click on the speaker icon in the lower right corner of the Windows desktop
  • Try switching between Direct Sound and Wave Out in MC's options for playback.

Sounds bad

  • Try playing the track in Windows Media Player.
  • Try switching between Direct Sound and Wave Out in MC's options for playback.
  • Check the DirectShow settings for the file type in MC Options/Playback/Video/DirectShow. If it is checked, uncheck the filetype for playback in DirectShow.
  • Is there any special sound software installed? Consider uninstalling it.

File stops early

  • Try playing the track in Windows Media Player. The file may be corrupt or the tag may be bad.
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