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The information you need can usually be found below. If not, please use Interact (below) -- it's 24 hour support, with help from both users and staff.
The information you need can usually be found below.


[http://yabb.jriver.com/interact/index.php?topic=10029.0 Frequently Asked Questions]
[http://yabb.jriver.com/interact/index.php?topic=10029.0 Frequently Asked Questions]


[http://www.jrmediacenter.com/purchase.html Purchase and License Questions]
[http://www.jriver.com/purchase.html Purchase and License Questions] (Do not post your license.) Direct link to [https://rover.jriver.com/cgi-bin/restore.cgi Restore Page]


[http://www.jrmediacenter.com/help/default.htm Media Center User Guide] for MC12 and earlier versions.
[http://www.jriver.com/help/default.htm Media Center User Guide] for MC12 and earlier versions.


You're on our [http://wiki.jrmediacenter.com/index.php/Category:Frequently_Asked_Questions Wiki]. You can find a lot of answers here.
You're on our Wiki. Here's the [http://wiki.jriver.com/index.php/Category:Frequently_Asked_Questions Index].


Help for MC13 moved to the Wiki. Help in prior versions was in the program
Beginning with MC13, Help moved to our Wiki. Help in prior versions was in the program.


BEFORE REPORTING A PROBLEM, please try the latest version from our [http://www.jrmediacenter.com Download Page].
BEFORE REPORTING A PROBLEM, please try the latest version from our [http://www.jriver.com Download Page]. A newer build may be available on the forum.


FOR OTHER QUESTIONS, PLEASE USE [http://yabb.jriver.com/interact/ Interact], our forum.
FOR OTHER QUESTIONS, please use [http://yabb.jriver.com/interact/ Interact], our forum. E-mail and phone support are not available, but Interact is always open. Questions are answered by both users and staff. Here's an [http://yabb.jriver.com/interact/index.php?topic=43159.0 introduction to Interact].

E-mail and phone support are not available, but Interact is always open.


[[Category: Frequently Asked Questions]]
[[Category: Frequently Asked Questions]]

Latest revision as of 19:59, 8 June 2011

The information you need can usually be found below.

Frequently Asked Questions

Purchase and License Questions (Do not post your license.) Direct link to Restore Page

Media Center User Guide for MC12 and earlier versions.

You're on our Wiki. Here's the Index.

Beginning with MC13, Help moved to our Wiki. Help in prior versions was in the program.

BEFORE REPORTING A PROBLEM, please try the latest version from our Download Page. A newer build may be available on the forum.

FOR OTHER QUESTIONS, please use Interact, our forum. E-mail and phone support are not available, but Interact is always open. Questions are answered by both users and staff. Here's an introduction to Interact.