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[http://www.jrmediacenter.com/purchase.html Purchase and License Questions]
[http://www.jrmediacenter.com/purchase.html Purchase and License Questions]


[http://www.jrmediacenter.com/help/default.htm Media Center User Guide]
[http://www.jrmediacenter.com/help/default.htm Media Center User Guide] for MC12 and earlier versions.


You're on our [http://wiki.jrmediacenter.com/index.php/Main_Page Wiki]. You can find a lot of answers here.
You're on our [http://wiki.jrmediacenter.com/index.php/Category:Frequently_Asked_Questions Wiki]. You can find a lot of answers here.


Help for MC13 moved to the Wiki. Help in prior versions was in the program
Help for MC13 moved to the Wiki. Help in prior versions was in the program


BEFORE REPORTING A PROBLEM, please try the latest version from our [http://www.jrmediacenter.com Download Page]
BEFORE REPORTING A PROBLEM, please try the latest version from our [http://www.jrmediacenter.com Download Page].


FOR OTHER QUESTIONS, PLEASE USE [http://yabb.jriver.com/interact/ Interact], our forum.
FOR OTHER QUESTIONS, PLEASE USE [http://yabb.jriver.com/interact/ Interact], our forum.

Revision as of 18:21, 9 March 2009

The information you need can usually be found below. If not, please use Interact (below) -- it's 24 hour support, with help from both users and staff.

Frequently Asked Questions

Purchase and License Questions

Media Center User Guide for MC12 and earlier versions.

You're on our Wiki. You can find a lot of answers here.

Help for MC13 moved to the Wiki. Help in prior versions was in the program

BEFORE REPORTING A PROBLEM, please try the latest version from our Download Page.

FOR OTHER QUESTIONS, PLEASE USE Interact, our forum.

E-mail and phone support are not available, but Interact is always open.